RESPONDING TO A DISASTER (during)

Knowing what to do during an emergency is crucial for keeping yourself and your loved ones safe. This guide outlines key steps you may choose to take during a disaster and helps you respond effectively in an emergency.

  • During emergencies and disasters, conditions can change quickly, so it's important to stay informed. Here are some key websites and radio channels for updates:

    Bonus tip: Your local suburb's Facebook group can be a valuable resource during disasters. Residents often share real-time photos, advice, and lessons learned from previous events. For example, they might share which streets are starting to flood or suggest safe spots on higher ground to park your car.

  • Having an emergency plan is incredibly valuable - when we're stressed, scared, and overwhelmed, it's often difficult to decide where to start. Emergency plans lay out the steps you've already thought through and guide you during challenging times. Don't have an emergency plan yet? Start planning now, get ideas here.

  • Having a Neighbourhood Disaster Plan can make a significant difference during emergencies. These plans help coordinate resources, ensure vulnerable residents are looked after, and strengthen neighbourhood and community resilience and wellbeing. Don't have a neighbourhood disaster plan yet? Learn how to create one here.

  • Now's the time to call, text, or knock on your neighbours' doors to ensure everyone:

    • understands their risk level

    • has the chance to share any concerns

    • is getting up to date information

    • has plans for staying safe

    It's never too late to connect with your neighbours.

    Simple things to consider:

    • Do you need to ask for help?

    • Do you have new neighbours that might need your local knowledge?

    • Do you want to check in on your neighbours who are older, have disabilities or have English as their second language?

    • Does someone need support moving furniture, securing belongings, or moving cars?

  • Important Emergency Services Contacts

    • Police/Fire/Ambulance: 000

    • State Emergency Service (SES) for flood and storm emergency assistance: 132 500

    • Energex (fallen powerlines): 13 19 62